Terms & Condions | Shipping & Returns
We ship from our U.S warehouse in New Jersey - only to the U.S. via USPS/DHL Fast Postal Service.
Processing time: 1-2 days
Delivery to most destinations: 1-5 business days
Delivery options
We provide a tracking number for your package; you may follow it.
The courier will notify you by text to your phone to coordinate his arrival, so it is recommended to be available after ordering on the website.
Delivery hours depend on the shipping company and its responsibility. You should choose a convenient address for receiving the shipment (possible to use your workplace address).
There may be delays in the arrival of the courier in the case of remote localities.
Cancellation of transaction and exchange / return policy
The wrong size? Did you regret it and decide to ship it back? No problem, send an email with a copy of the order invoice or other ID to the email address: service@anabellawomen.com
Please do so up to 5 days from the date of receipt of the order. Please indicate in the email whether you would like to exchange or return the item.
It is up to the customer (and not the recipient) to cancel the order made in each of the cases and under the following conditions: any credit will be transferred to the credit card / PayPal account where the order was made only, and according to the credit company's schedules. No monetary credit will be given for items for which no monetary consideration has been paid, such as promotions or gifts.
The refund will only be made upon receipt of the item/s back in their original condition.
Cancellation of the order before sending the product to the customer will not result in an additional charge, and the money paid for the transaction will be refunded to the customer, including the shipping fee. A monetary credit will be given in accordance with the provisions of the law.
Cancellation of a transaction after the product has been shipped - After receiving the goods in the company's warehouses, a financial credit will not be given, including the shipping cost paid or given in the original order, provided the item is returned without use and / or defect and / or damage - and labeled as received. If the product is returned not as stated in this section, the customer will not be credited (no monetary credit and no credit voucher).
How to return / exchange an item you received -
Return Shipping Address:
183 three brooks road, freehold, new jersey, 07728, united states
Return Guidelines – Please Read Before Sending
Shipping Method
1. Use standard shipping via USPS
2. Tracking is not required — choose the most cost-effective shipping option
3. Include Your Order Information
4. Be sure to enclose a note with your full name (as used in your original order) to help us process your return promptly.
Return & Exchange Policy
Return shipping is at your expense and is non-refundable.
Exchanges - If you'd like to exchange an item, we will ship the replacement item at our expense, for free.
If you need any help, we are here to assist and make the return/exchange process as smooth as possible.
Thank you for your cooperation.
Anabella Women Team