FAQ
Saving time is worthwhile and important – we know your time matters, and so do you :)
That’s why we’ve gathered the most common questions we’ve heard – and we’re happy to answer them here.
Still have questions? You're always welcome to contact us here.
1. Do you have a physical store? Can I try items somewhere?
Answer:
We sell exclusively through our website and do not operate a physical store.
We’re happy to help you find the right size, and of course, items can be exchanged or returned.
2. How do I know which size to order?
Answer:
Each item page includes a size guide under the product description, listing measurements based on bust and hip circumference (these are the recommended maximum body measurements).
Just use a measuring tape to check your measurements and choose the size that matches your range.
Need help? We’re here and happy to assist!
3. Where are your products made, and what fabrics do you use?
Answer:
Our items are made in India using high-quality fabrics we handpick from leading textile markets around the world.
You’ll usually find the fabric composition in each item’s description.
We work with a respected, long-standing factory in India that meets international standards for fair labor and working conditions. We’ve partnered with them for over 20 years and have a close, trusted relationship with the people there :)
4. What if something doesn’t fit? What’s your return or exchange policy?
Answer:
It happens – no worries! You’re welcome to exchange an item or return it for a full refund to your original payment method.
To start a return or exchange, simply follow the instructions [here].
5. How long does shipping take?
Answer:
You can choose your preferred shipping option at checkout.
We ship worldwide with both standard and express delivery options.
Processing time: 1–3 business days
Estimated delivery:
• Standard: 2–11 business days
• Express: 1–5 business days
Need it fast? Just let us know!
6. What are the washing instructions?
Answer:
Machine wash at up to 30°C, preferably on a gentle cycle.
Hang to dry – do not tumble dry.
Still have questions? We’re happy to help — contact us here