FAQ
Find answers to common questions about sizing, shipping, returns and caring for your Anabella pieces. Need a hand? Email service@anabellawomen.com.
1. Where are you based, and where do orders ship from?
Anabella Women is an independent fashion brand from Israel. Orders from this website ship from our U.S. warehouse in New Jersey to addresses within the United States only.
We do not operate a physical retail store. You can also visit our Etsy shop to learn more about our brand and customer experiences.
2. How do I choose the right size?
Check the size guide in the description of the specific product you would like to order. The guides list recommended maximum body measurements, including bust, waist, or hips as applicable, as well as garment length.
Use a measuring tape and compare your measurements with the product's chart. Fit can vary between styles and, for some items, between prints. If you are unsure, email us with the product name and your measurements so we can help.
3. Where are your products made, and what fabrics do you use?
Our items are made in India using high-quality fabrics that we handpick from textile markets around the world. You will find fabric details in each product description.
We have worked with our manufacturing partner in India for over 20 years and maintain a close relationship with the people who make our clothes.
4. Can I return or exchange an item?
Yes. Please email service@anabellawomen.com within 10 business days of receiving your order. Include your order number or invoice and tell us whether you would like a return or an exchange.
Returns go to our warehouse in Freehold, New Jersey. Items must be returned unused, undamaged and in their original condition with their labels. Use standard USPS shipping with tracking and send us the tracking number. Include a note with the full name used for the order.
Return shipping is at your expense and is non-refundable. For an exchange, we ship the replacement item to you at our expense. We inspect returns and issue eligible refunds to the original payment method within 5 business days of receiving the returned items at our warehouse; original shipping costs are excluded, as explained in our policy. We’ll email you once your refund has been issued. Additional time may be required for it to appear in your account, depending on your bank or payment provider.
Please read our Return and Refund Policy for the full conditions, return address and instructions.
5. How much does shipping cost, and how long does it take?
Standard shipping within the United States costs $6 USD. We offer free standard shipping on orders over $200 USD.
- Order processing: 1–2 business days.
- Standard shipping: estimated delivery within 2–7 business days after dispatch to most destinations.
- Express shipping: estimated delivery within 1–2 business days after dispatch. Please email us to confirm available express options if you need your order urgently.
Shipping estimates are in addition to processing time. Delivery may vary by destination and carrier, and remote locations may experience delays. We provide a tracking number so you can follow your package.
See our Shipping Policy for more information.
6. How should I wash my items?
Machine wash at up to 30°C (86°F), preferably on a gentle cycle. Hang to dry and do not tumble dry. Always check the care label and any product-specific instructions.
7. How can I contact you?
Email service@anabellawomen.com or use our contact form. We respond within 24 hours of receiving your message.